Multi-Branch Operations
Every location running on one WhatsApp number, one CRM, and one admin area.
- Multi-branch operations & separation
- Plan, billing & usage governance
- Integrations & config hub
Motiv by ReachEvery branch, every bay,
Every branch, every bay,
one connected system.
Motiv brings bookings, capacity, customers, and vehicles into one system built specifically for how a service center actually runs — on top of the full Reach platform.
01
Self-Serve WhatsApp Booking
02
Never Double-Booked
03
Multi-Branch Operations
04
Shop Floor Kanban
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Overview
Here's what's happening across your branches.
Bookings today
Live0
across 5 branches
Bays in use
Now0
of 16 total bays
Self-serve bookings
This week0
booked over WhatsApp
Vehicles serviced
This month0
across all branches
Bookings by status
Total422
Scheduled186
Checked-In97
In Service68
Done71
Why Service Centers Choose Reach
Built for how a service center actually runs
01
Every branch, one system
One WhatsApp number and one CRM across every service location — bookings, staff and capacity stay correctly separated per branch.
02
Never double-book a bay
A live capacity engine and a final race-condition check mean every slot — booked in-app or self-serve on WhatsApp — is booked exactly once.
03
Booking, at 11pm, with no staff
A complete self-serve WhatsApp journey — service, vehicle, date, time — validated exactly as strictly as a front-desk booking.
How Motiv Works
Every branch, every bay, one connected system
Bookings, capacity, and vehicle history are built on the same data, so nothing falls through the cracks between the front desk and the bay.
Core Features
Every branch, every booking, one system
Motiv combines bookings, capacity, customers, vehicles and reporting into one platform built for multi-branch service centers.
Booking & Capacity
From a WhatsApp message to a confirmed, capacity-checked slot — without a staff member touching it.
- WhatsApp self-serve booking flow
- Appointment slot engine
- Conversation automation flow builder
Customers & Vehicles
One record per customer, one full history per vehicle.
- Configurable service catalog & pricing
- Booking photos & vehicle history
- Tags, segmentation & follow-ups
Shop Floor & Routing
A real-time view of every vehicle's stage, and every staff member's workload.
- Configurable booking status workflow
- Service pipeline Kanban board
- Team routing & auto-assignment
Inbox & Notifications
WhatsApp, Instagram and Email merged into a single team queue.
- Unified inbox with AI draft assist
- Instagram & email integration
- Automated customer notifications
Campaigns & Reporting
Turn a one-time visit into a recurring customer relationship, with reporting to prove it.
- WhatsApp broadcast & recurring campaigns
- Meta Lead Ads campaigns
- Operations dashboard & analytics
Never Double-Booked
Every branch. Every bay. Never double-booked.
From a walk-in at the front desk to a self-serve booking at 11pm on WhatsApp, Motiv runs your whole operation on one system. Talk to us to find the right plan for your service center.