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theVirtualyst

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Reach

Every conversation,
one connected platform.

Reach is an AI-first CRM, campaign, and automation platform — built for teams who sell, support, and grow through conversation. WhatsApp, Instagram, and Email, unified in one inbox.

Unified Inbox

AI Draft & Auto-Reply

Contact CRM

Flow Automation

Book a DemoSee How It Works
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Overview

Here's what's happening across your workspace.

Verified

Total leads

All time

0

contacts in database

New leads

All time

0

contacts in New stage

Active campaigns

In progress

0

draft · active · scheduled

Active flows

Automation

0

enabled automation flows

Leads by stage

Total5,362
New4,011
In Progress784
Won373
Contacted188
Why Teams Choose Reach

Built for teams who sell, support, and grow

Every channel, one inbox

WhatsApp, Instagram, and Email merge into a single conversation view — your team stops juggling logins and missing threads.

AI built in, not bolted on

Draft replies, auto-respond, build templates, and qualify leads with AI woven through the product — not a separate add-on to configure.

Enterprise-ready governance

Role-based access, usage governance, and full audit trails mean Reach scales safely from one team to many.

Industry Fit

The same core platform, shaped for the industry you operate in

Pluggable industry verticals give your team an industry-specific experience out of the box.

Recruit

Candidate pipelines & hiring conversations

B2B Sales

Deal pipelines & sales conversations

Vehicle Service

Service pipelines & customer updates

Real Estate

Listings, leads & site visits

Generic CRM

A flexible pipeline for any business

How Reach Works

One platform for messaging, contacts and automation

Messaging, contact management and automation are built on the same data, so nothing falls through the cracks between tools.

conversation starting…
Core Features

From first message to final report

Reach combines CRM, inbox, campaigns, automation, assignment and reporting into a cleaner platform for day-to-day business teams.

Messaging & Inbox

One shared team inbox instead of three separate messaging tools.

  • Unified Reach Inbox across WhatsApp, Instagram and Email
  • AI Draft & Quick-Reply Assist
  • AI-Assisted WhatsApp Templates

CRM & Contacts

A contact record built for a messaging-led sales and support motion.

  • Contact management with one source of truth per contact
  • Tags & segmentation for precise audiences
  • Follow-ups & work items that follow the new owner

Campaigns & Growth

Broadcast, capture, and protect deliverability — the three jobs a growth team needs.

  • WhatsApp broadcast campaigns with ROI reporting
  • Recurring, scheduled and Meta Lead Ads campaigns
  • Deliverability suppressions to protect sender quality

Automation

A visual flow builder that runs live inside real conversations.

  • Self-serve automation for FAQs, qualification and routing
  • Prebuilt flow templates to launch in minutes
  • One-click handoff to a human teammate

Team Enablement

Keeping your team informed, onboarded, correctly permissioned, and properly routed.

  • Team assignment & fair, auditable auto-routing
  • In-app and push notifications for every new message
  • Roles, users & granular permissions

Insight & Platform

Reporting embedded at the point of decision, plus the plumbing that connects Reach to your tools.

  • Reports & analytics next to your workflow
  • Plan, billing and usage governance
  • Integrations, config hub and dedicated subdomain
Inside Reach

A closer look at the product

From the shared inbox to campaign reporting and the flow builder — take a tour of the screens your team will actually use.

reach.app/inbox

Inbox

482 conversations · 12 unread

New
Search name, number, message...
AllMineUnassignedUnread3
AS

Aarav Shah

Yesterday

Sure, that works for me

NewUnassigned
MN
R

Meera Nair

Yesterday

Can I get a callback tomorrow?

1
New
DR
K

Devika Rao

Yesterday

Thank you, appreciate the help!

Won
FS

Farhan Sheikh

Mon

What's the delivery timeline?

3
NewUnassigned
WT
N

Wilson Tom

Mon

Perfect, see you then

Engaged
SI

Sana Iqbal

Mon
typing
NewUnassigned
KR

Karthik Reddy

Sun

Got it, thanks for clarifying

Contacted
reach.app/campaigns
Campaign Wizard

Campaign setup

Name the campaign, set status, and choose the sender.

1CURRENT

Campaign setup

2OPEN

Audience

3LOCKED

Message

4LOCKED

Review & launch

Campaign run history and report

Runs: 3

Total Runs

0

Total Targets

0

Sent

0

Failed

0

reach.app/contacts

Lead & Contact Management

Contacts and Leads

Add Contact

Total

0

Assigned

0

Active

0

Follow-ups

0

Search by name, email, or phone...
NamePhoneStage
PDPriyanka Das91834XXXX21New
AKArjun Kapoor91765XXXX09Contacted
ZKZoya Khan91998XXXX44Qualified
RBRohit Bhatia91901XXXX77New
MIMeenal Iyer91882XXXX32Won
YAYusuf Ansari91776XXXX58Contacted
reach.app/inbox/thread
NK

Naveen Kumar

+91 90000 XXXXX

Archive
Hi, I'd like to know more about your pricing.
Sure! Could you tell me which plan you're exploring?
The one for a 10 person team.
Here's our team plan breakdown 👇
AI assist is on — type your intent, then Generate.
Type your intent or draft...Generate
reach.app/automation
StartIncoming message
Conditionmessage = 'Yes'
Conditionmessage = 'No'
Add Tagstag: interested
MessageSend follow-up
Nodes: 12/100

Shared Inbox

Every conversation, organised in one shared team view.

01 / 05
Team assignmentLive typing statusUnread tracking
One Platform. Every Conversation.

From your first customer message to a fully automated engagement engine

Reach grows with your team. Talk to us to find the right plan for where your team is today.

Schedule a Demo